Empowered Studio

Hours: Mon – Fri: 7AM – 7PM  |  Sat – Sun: 7AM – 12PM

Phone: (860) 430-2170

Address: 28 Main Street, East Hartford, CT 06118

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EMPOWERED STUDIO FREQUENTLY ASKED QUESTIONS

OUR INSTRUCTORS HAVE THE ANSWERS TO ALL OF YOUR QUESTIONS

Welcome to the Empowered Studio FAQ page! Here, we’ve answered some of the most common questions about our classes, schedules, pricing, and more. This guide is designed to give you a quick and clear understanding of what to expect when joining our fitness community. If you can’t find the information you’re looking for, don’t hesitate to reach out – our team is always here to help.

OUR faq

Visit our FAQs if you have questions regarding our services

Our class schedule is located here. You can also navigate to it by clicking on “SCHEDULE YOUR CLASS TODAY!” at the top of the home page.

Yes, we offer new clients a one-week unlimited special to try all the different class types we offer!

Our convenient online reservation system makes it easy to sign up and reserve a spot in class up to 14-days in advance! No more waiting in lines, and no need to call to book. Simply click here to reserve a spot today! Classes must be reserved >30 minutes in advance of the start of class.

Though walk-ins are welcome, it is helpful for us to know in advance who will be attending our classes so that we can properly prepare.  To schedule a class, click here.

Members must be 14 or older for all classes and for cycling classes, at least 4’10″ tall. Our bikes have a max user weight of 350 lbs.

Parental consent is required for anyone under 18 years of age.

Bring a positive attitude! Hydration is key so don’t forget to bring a water bottle. Touch-less water coolers are available to refill your water bottle. If you do forget to bring a bottle, we do sell bottled water in our studio. We recommend brining your own exercise mat and towel to use during class. However, should you forget, we do have towels available to borrow at no additional cost.

Regardless of whether you’re taking a strength or cycling class, we recommend wearing moisture-wicking, comfortable clothes to keep cool and dry throughout. 

Strength Classes:

We provide free weights and equipment. However, we do encourage you to bring your own Bender ball and bands. For all strength classes, please bring an exercise mat. We also sell equipment that you can purchase when you arrive at the studio.

Cycling Classes:

If you’re new to indoor cycling, you may experience some discomfort with the seat. Bringing a gel seat or wearing padded bike shorts will help. Stiff-soled sneakers may be worn during class. However, for greater benefit, we recommend wearing cycling shoes. Our state of art Stages™ bikes accommodate SPD pedals. We also sell amazingly comfortable women’s TIEM Athletic cycling shoes in our studio and via our online store.

We encourage you to arrive 5-10 minutes prior to your scheduled class. If you are new to the studio please arrive at least 10 minutes prior to the class start time. 

Our cancellation policy is as follows:

  • For those ENROLLED in class: 8-hour notice of cancellation is required for all in-studio, instructor-led classes to avoid a forfeit of class (or $15 charge for those on an Unlimited or All-Access plan).
  • For those on a class WAIT-LIST: Be prepared to be entered into class up to 30 minutes prior to class start. If you need a longer window of notification, please remove yourself from the wait-list once that point has been reached so another participant can get into class.
  • Once a WAIT-LISTED person becomes ENROLLED: the 8 hour cancellation rules apply. No exceptions. 

We will try our best not to cancel classes or close the studio. However, for the safety of our clients and staff, we recognize that we may need to close due to inclement weather. Starting the night before, please check the website schedule, for a most up-to-date schedule. If you are already registered for a class, you will receive an email notification if the class has been cancelled. You will not be charged a class if there is a studio cancellation.

WHY OUR CUSTOMERS STAY WITH US

Project Purple is so thankful to Empowered Indoor Cycling Studio and Jocelyn for hosting a Pedal to Beat Pancreatic Cancer fundraiser! The event was sold out and the Empowered family was so welcoming and supportive towards our mission. Again, we thank you and I HIGHLY…

Brian Blake

Student

I love these classes!! Great energy from the instructors, wonderful music and my favorite – real time statistics, in class competitions and online progress reports to keep you honest and working hard! Highly recommend!!

Karla Vasquez

Student

Unlike any other Spin Experience (s)! Motivated experienced Spin Instructors, State of the Art Spin Bikes Technology , Metrics Performance Reporting email provided to participants with each class Enthusiasm, Immaculate new Studio , Great Great Great Music, Lighting…

Liora Cannon

Student

OUR PROCESS

HOW WE WORK WITH OUR CUSTOMERS STEP BY STEP

1.

Get in Touch with Empowered Studio

If it’s your first time riding with us, give us a call or visit our FAQ page. Our team is here to answer your questions and guide you to the perfect class for your fitness goals!

2.

Explore Our Class Variety

Empowered Studio offers a wide range of classes to suit every fitness enthusiast. From signature cycling and HIIT cycling to TRX Plus strength classes and more, you’re sure to find the perfect fit. Browse our classes here, and don’t hesitate to reach out if you need assistance in choosing the right class for you.

3.

Book Your Cycling or Strength Class

Scheduling your class at Empowered Studio is a breeze. Simply book your preferred class on our website, selecting the time, class type, and instructor that work best for your schedule and preferences.

4.

Join Us and Bring Your Positivity

We can’t wait to see you at our cycle and strength studio! Come ready to embrace the empowering atmosphere and embark on your fitness journey with enthusiasm and positivity.

CONTACT US TODAY